Privacy Policy
Privacy Policy
Atelier Voren, operated by Catalyst Brands (1001057969 ONTARIO CORPORATION), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website ateliervoren.com or make a purchase.
By using our website, you agree to the collection and use of information in accordance with this policy.
What Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by our payment provider)
Automatically Collected Information:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on our website
- Referring website or source
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To send you order confirmations, shipping updates, and tracking information
- To respond to your customer service inquiries
- To improve our website, products, and services
- To prevent fraud and maintain the security of our website
- To comply with legal obligations
We will never sell your personal information to third parties.
How We Share Your Information
We may share your information with the following trusted third parties, solely to operate our business:
- Payment processors: To securely process your transactions
- Shipping carriers: To deliver your orders
- Email service providers: To send order updates and communications
- Analytics providers: To understand how visitors use our website
All third parties are required to handle your information securely and in accordance with applicable data protection laws.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember items in your shopping cart
- Understand how you navigate our website
- Improve website performance
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Payment transactions are encrypted using SSL technology.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate personal data
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Request that we limit how we use your data
- Right to data portability: Request a copy of your data in a structured format
- Right to object: Object to the processing of your personal data
To exercise any of these rights, please contact us at info@ateliervoren.com. We will respond to your request within 30 days.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order data is retained for a minimum of 7 years to comply with tax and accounting regulations.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: info@ateliervoren.com
- Phone: +45 71 99 38 42
- Business Address: 8555 Woodbine Avenue, Unit B300, Markham, Ontario, L3R4X9, Canada
Last updated: April 2026